On-Line Technologies - Delivering Smart Commerce Solutions

Get the Most Out of Your
Technology Investment

Training

On-Line Technologies offers several methods of training. We offer "train the trainer" training modules to allow companies to put together their own in-house training departments for using our software. We offer training on common industry techniques for "sales process" and customer service "save the sale" training. We also offer customized end-user training for all areas of functionality in our software.

Our training helps you understand the features of On-Line Commerce Center and On-Line Call Center and reduce the implementation time for your organization.

This training is offered directly by experienced support engineers working through online desktop sharing software.

Training Package	Topics	Duration
System Set Up Training	Employees Products Campaigns Scripts Toll Free Number Sources Auto-Ship Programs	(6.5 Hours)
End User Training	Sales Agent Customer Service Agent	(3 Hours)
Management Training	Reports Maintenance	(3 Hours)
Processing Training	Imports Creating Payment Batches Creating Shipment Batches Follow Up Processing	(6 Hours)

Notes:

All training sessions are offered only in English language.
The format of the training is Online Web conference. Hence you must
have Internet connection with Multimedia supported Web browser (IE 6 is preferable Web browser).