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Support Overview

On-Line Technologies offers packaged maintenance, and self-help choices to support your business.  All support options provide direct access to our expert technical resources, helping you minimize your risks and maximize the benefits of your technology investment.

Support Account Management

Toll free phone-based technical support resources help simplify your support requests, helping to make sure your questions are answered and your problems are escalated and resolved as necessary. These Customer Care Account Specialists act as advocates for your business and share relevant technical information with your IT staff based on an understanding of your business and IT infrastructure. 

Software Upgrades and Updates

Maintenance plans include an update subscription that offers new solution enhancements and features. Enjoy the piece of mind that as our solutions evolve, you receive updates with these new improvements throughout the year.